Simply contact us through our website or customer service or click Order Repair button. We’ll guide you through the process and provide instructions on mailing in your device securely.
We specialize in repairing gaming laptops, MacBooks, graphic cards, and more. Contact us for specific inquiries.
Absolutely. We provide detailed instructions for secure packaging, and our mail-in process is designed to ensure the safe transit of your device. We also recommend using a reliable courier service with tracking options.
Once your device is received, we’ll send you a confirmation email. Throughout the repair process, you can check the status on our website or contact our customer service for updates.
Our average turnaround time is typically 3 weeks from the date of receiving your device. However, certain repairs may require additional time, and we’ll keep you informed throughout the process.
Yes, we do. We charge $80 for it. In this case, we will start working on your device the same day we receive it. Please order the service on a site o send a check/money order by mail.
Once the repair is completed, we’ll provide you with a detailed invoice. You can conveniently complete the payment process online through secure channels.
Certainly, every repair comes with a 90-day warranty, provided that the issues your device experiences align with the original concerns you sent it in for. In this case, the customer is responsible only for shipping costs, and we will conduct a re-diagnosis and make additional attempts to fix it at no extra charge.
In the rare event that we determine your device is beyond repair, we’ll contact you to discuss options. A diagnostics fee of $70 will be applied, covering the assessment and consultation. You may choose to have the device returned to you, or we can securely dispose of it according to environmental standards.
At the moment, we do not provide shipping labels. Customers are responsible for shipping costs to our facility, and we recommend using a reliable courier service.
Yes, for local customers, we offer a convenient local drop-off/pickup service at our designated location. In addition, we offer a convenient pickup service for an additional $70. For more details, feel free to contact us.
We accept all major debit and credit cards, Zalle, Paypal, and wire transfers for your convenience. Choose the payment method that suits you best.