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Contact Us: Reach out to us with details about your repair or data recovery needs. We will provide an estimated cost of repair. You can find the prices for repair here.
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Mail In Your Device: If you’re located outside our local area, you can easily ship your device to our address. Additionally, for local customers, we offer a convenient local drop-off/pickup service.
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Expert Evaluation: Our team will assess the issue and provide a detailed evaluation of the necessary repairs.
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Swift Repair: Once repair is approved, we’ll get to work, ensuring a quick and efficient repair process.
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Invoice and Payment: Once the repair is completed, we’ll provide you with a detailed invoice. Complete the payment process conveniently.
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Return Shipping: Your repaired device will be promptly shipped back to you, ready to resume its normal functions.
Frequently Asked Questions (FAQs) - Mail-In Electronic Repair Service
Simply contact us through our website or customer service or click Order Repair button. We’ll guide you through the process and provide instructions on mailing in your device securely.
We specialize in repairing a wide range of electronic devices, including smartphones, laptops, tablets, gaming consoles, and more. Contact us for specific inquiries.
Absolutely. We provide detailed instructions for secure packaging, and our mail-in process is designed to ensure the safe transit of your device. We also recommend using a reliable courier service with tracking options.
Once your device is received, we’ll send you a confirmation email. Throughout the repair process, you can check the status on our website or contact our customer service for updates.
Our average turnaround time is typically one week from the date of receiving your device. However, certain repairs may require additional time, and we’ll keep you informed throughout the process.
Yes, we do. We charge $80 for it. In this case, we will start working on your device the same day we receive it. Please order the service on a site o send a check/money order by mail.
Once the repair is completed, we’ll provide you with a detailed invoice. You can conveniently complete the payment process online through secure channels.
Certainly, every repair comes with a 60-day warranty, provided that the issues your device experiences align with the original concerns you sent it in for. In this case, the customer is responsible only for shipping costs, and we will conduct a re-diagnosis and make additional attempts to fix it at no extra charge.
In the rare event that we determine your device is beyond repair, we’ll contact you to discuss options. A diagnostics fee of $70 will be applied, covering the assessment and consultation. You may choose to have the device returned to you, or we can securely dispose of it according to environmental standards.
At the moment, we do not provide shipping labels. Customers are responsible for shipping costs to our facility, and we recommend using a reliable courier service.
Yes, for local customers, we offer a convenient local drop-off/pickup service at our designated location. In addition, we offer a convenient pickup service for an additional $90. For more details, feel free to contact us.
We accept all major debit and credit cards, checks, money orders, and wire transfers for your convenience. Choose the payment method that suits you best.